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our story

The Wellspring Group was founded in 2001 by Amy Dain and Melissa Peirce. With Amy’s extensive experience strategically partnering with clients on Staffing and Project Solutions and Melissa’s years of experience as a Senior Technical Recruiter, they shared a vision for a company that could provide remarkable client and candidate experiences in the unremarkable, over-saturated world of staffing. While fulfilling job requirements or finding the right job may be complex, lengthy and tedious, staffing doesn’t need to be.

Amy and Melisa simplified the process of introducing clients to the right candidates and candidates to the right fit opportunities without sacrificing quality by creating a virtual, green-oriented company. Wellspring operates in an agile, low-phase process that minimizes cost and time by utilizing only the necessary individuals and sources of energy to search for and deliver candidates/job opportunities to our clients/candidates. Wellspring’s virtual staff structure significantly reduces costs, increases productivity, reduces the company’s carbon footprint, energy usage, reduces turnover, absenteeism, improves employee morale, offers a continuity of operations strategy, improves our ability to handle business across multiple time zones, and hastens our cultural adaptability. Both clients and candidates enjoy the benefits of our reduced overhead with better rates!

we do things differently

The Wellspring Group was founded in 2001 by Amy Dain and Melissa Peirce.  With Amy’s extensive experience strategically partnering with clients on Staffing and Project Solutions and Melissa’s years of experience as a Senior Technical Recruiter, they shared a vision for a company that could provide remarkable client and candidate experiences in the unremarkable, over-saturated world of staffing.  While fulfilling job requirements or finding the right job may be complex, lengthy and tedious, staffing doesn’t need to be.

Amy Dain Vincelette
Melissa Pierce
Jay Pierce
Brian Vincelette
aligning workforces

Wellspring’s Founders and Managing Partners, Amy Dain and Melissa Peirce, are active participants in assembling the teams that support our clientele. They are very involved in the day to day activities of our organization. The Director of Operations also works in conjunction with Amy and Melissa so that the Account Management, Recruitment and Operations practices compliment and support the team’s efforts in the search and select process. They work to ensure that Wellspring’s teams are efficient in managing the recruiting process which utilizes their strengths in direct recruiting, leveraging their well-established networks, vendor management and the utilization of the sourcing Staff. Overall, the collective teams possess deep relationships within the IT, Banking, Finance, Health Care, Insurance, Pharmaceutical and Government sectors on a national basis, are well connected into established networks of resources, and are able to successfully recruit ‘beyond the internet.’

dedicated team

Each of The Wellspring Group’s Dedicated Account Management teams are comprised of individuals that possess an average of 10 years IT Staffing experience with strong emphasis in the Financial, Health Care, Pharmaceutical, Government and Insurance industries. The Account Managers, Recruiters, Administrators and Quality Control specialists are highly talented with well-established networks, very familiar with the bank’s policies, procedures and compliance requirements, and have specific staffing experience in the industry verticals.

Management Capabilities

The Wellspring Group uses an internal Service Management Plan that supports our efforts in delivering and monitoring our results driven efforts in placing resources. We use this document to outline the quality control metrics for assessing our client’s satisfaction with our performance and progress (response time, quality, interviews conducted, placements, retention, problem resolution and overall tracking).

The Wellspring Group utilizes a Service Level Agreement (SLA) as a Key Service Indicator that documents the process for assessing the client’s/MSP’s satisfaction with the performance and progress of The Wellspring Group. The SLA outlines a set of quality control metrics that provides meaningful data in which to evaluate our performance. The Service Level Response Grid states how The Wellspring Group is measured against achieving the service metrics (response time, quality, interviews conducted, placements, retention, problem resolution and overall tracking). The grid also includes performance targets and the response rate expectations.